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Refund Policy

All payments made to Passport Valid are non-refundable.

Shared Rooms

If you are booked in a shared room and your roommate cancels:

  • The canceling guest’s deposit is non-refundable and non-transferable and will be forfeited.
  • Any payments made beyond the deposit will be applied toward the remaining balance of the room.
  • The remaining guest(s) are responsible for the full room balance if a replacement roommate is not secured.

Cancellation and Replacement

If you are unable to attend, you must notify Passport Valid in writing at passportvalidcs@gmail.com.

Guests may find a replacement traveler to take over their reservation. Any reimbursement of payments will be handled directly between the original guest and the replacement guest. Passport Valid does not facilitate or guarantee reimbursement between parties.

No refunds, credits, or transfers will be issued for any reason, including but not limited to personal emergencies, schedule conflicts, missed flights, or changes in travel plans.

Travel insurance is strongly recommended to protect against unforeseen circumstances.

By submitting any payment, you acknowledge that you have read, understood, and agreed to this Refund Policy in full.

Payment Plans:

Passport Valid offers flexible payment plans to make our travel packages more accessible. The payment schedule will vary depending on the package selected and how far in advance the initial payment is made.

Upon selecting a package, your travel agent or coordinator will provide you with a detailed payment schedule tailored to your chosen plan. This schedule will outline the due dates and amounts for each installment. Additionally, you will receive invoices as payments are processed, ensuring transparency and clarity throughout the payment process.

Please note that all payment plans are subject to the terms and conditions outlined at the time of booking. Failure to adhere to the agreed-upon payment schedule may result in the cancellation of your package, subject to our non-refundable policy.

Travel Insurance:

Passport Valid does not offer or provide travel insurance as part of our packages. However, we understand the importance of protecting your investment and travel plans. For your convenience, we have included a link on our website where you can research and purchase travel insurance from third-party providers.

Please note that Passport Valid is not affiliated with any travel insurance companies, and we do not endorse or recommend specific providers. The decision to purchase travel insurance, as well as the selection of a provider, is entirely at your discretion.

What’s Included in Packages:

  • Accommodation: A 4-night stay at the resort (specific resort to be announced closer to the trip date).

  • Events & Excursions: Access to all events and excursions hosted exclusively by Passport Valid.

  • Transportation: Round-trip airport shuttle service to and from the resort.

What’s Not Included in Packages:

  • Flights: Airfare to and from the destination is not included in any package.

  • Independent Activities: Any activities or transportation not arranged or hosted by Passport Valid are the responsibility of the patron.

  • External Bookings: Patrons who do not book their trip through Passport Valid will not be permitted to participate in any activities or events hosted by Passport Valid.